Voice over IP plays in Call and Contact Centers According to a recent market analysis by the Stuttgart-based IT services provider Nextiraone an increasingly important role. “Already this year, many larger companies, and most call centers to switch from traditional telephony plan to Voice over IP. Right up there is Germany. Frequent phone users benefit [...]

in the SCO case against IBM presiding Judge Dale Kimball, a request by Big Blue has refused to cut short the proceedings and dismissed the claimant’s allegations. Kimball, however, has sharply criticized that SCO has, at a hearing on Wednesday again presented no evidence. Despite the lack of evidence so far Judge Kimball was an [...]

The German Telekom will be without yet another monopoly: now Klicktel Telefonauskunft.de offers under a separate finding on whether the phone number of individuals and companies. The search goes much faster here vonstatten as the market leader. Example: If you are looking at Telekom on the Internet after a Munich number, you must first choose [...]

CeBIT visitors can surf in the halls with a wireless-enabled device on the Internet. Once a user activates its WLAN and Internet browser opens, appears on the screen a selection of different service providers. Customers of 1 & 1, E-Plus, O2, T-Com, T-Mobile and T-Online dial in with their usual identification and passwords, and use [...]

foreign mail-order pharmacies are not the opinion of health insurance in principle less trustworthy than the traditional “pharmacy around the corner.” Is not important, the seat of the pharmacy, but whether they work meets German standards, said Christine Richter of the BKK Bundesverband, Essen. If they conclude framework agreements with mail-order pharmacies, would be checked [...]

Cognos, a provider of business intelligence and corporate performance management (CPM), offers its customers free pre-configured models of planning (“Plan-to-perfom Blueprints”). This allows them to improve their planning processes. The expert team of “Cognos Innovation Center for Performance Management” has developed data, process and policy models of practice for use in Cognos solutions and documented. [...]

Microsoft has for the first time on Monday the problems encountered with the MSN Messenger Service temporarily solved apparently. Millions of users could not log in the last few days at times. What exactly has caused the error, a Microsoft spokesman would not reveal. In an earlier statement said handle is an “isolated issue in [...]

Stalker Software, an expert in messaging and real-time applications, is a partnership with the security specialists Kaspersky Lab received. The collaboration offers the world’s more than 8,500 CommuniGate Pro users with antivirus plug-in and messaging services for telecommunications companies, Internet service providers and enterprises. Stalker will integrate the antivirus application from Kaspersky into CommuniGate Pro [...]

The processor manufacturer Intel has announced new server and desktop CPUs. Under the code name “Potomac” and “Cranford” Xeon-developed variants should be available within 90 days and introduce the 64-bit extension for servers with four or more processors. Who last year introduced 64-bit Xeon “Nocona” can only be used in dual-processor servers. The Potomac aims [...]

listed Austrian manufacturer Gericom Notebook is facing massive restructuring. So shall the notebook PC production dropped, and the production site will be closed in Linz. The company climb completely out of the final assembly of electronic devices and in February will still one major electronics manufacturer from China for us to accept as a partner, [...]

Thanks to growing demand for its products has increased the U.S. network equipment supplier Cisco Systems in the second quarter of fiscal year 2004/05 the profit. A contribution to this, the effect of an accounting change. However, investors were disappointed by the development of sales and stocks. Cisco’s shares reacted in after-hours trading on Wall [...]

IBM wants to round off with a new Power-5-RISC server its product range to the bottom. For $ 4799 Big Blue offers a server with a 1.5-GHz CPU, 1 GB of memory, two hard drives and the Unix variant AIX. The first models are from 18 February will be available. The device should come as [...]

Real Networks has been in the “mobile multimedia” a change in its licensing policy and an expansion of cooperation with the mobile phone maker Nokia announced. Previously, only the complete player, including all audio and video capabilities offered in the future should that individual components can be licensed. “We want to create more flexibility,” said [...]

Germany is breaking new ground in software development. With the so-called V-Modell XT, the government wants to avoid the repetition of disasters like the toll system, Toll Collect or software for Hartz IV. Scientists have therefore developed a new standard by which future software for the public sector, but also for many companies is to [...]

security expert Eric Johanson has discovered a vulnerability in the Internationalized Domain Names Standard (IDN), which could make users of alternative browsers become victims of phishing attacks. IDN allows the use of domains with special characters like umlauts. Internet Explorer is not affected by the problem, since IDN is not yet supported. In the heart [...]